snagit screen recording not recording new internet tabs

Scroll or pan one direction at a time.The video capture results are Black or Blank. Disable floating toolbars before capture. Common Issues and Solutions on using Snagit Video Recording Software: 1.Consider excluding irrelevant content in the capture such as blank margins, online ads, etc.Do not include the scroll bar in the selection.Resize the web browser or application window to a larger size so it is easier to view the content as you scroll or pan during capture.This video will walk you through using Panoramic Capture. If you use Snagit 13 or later, try Panoramic Capture. Panoramic Capture will always be the most reliable form of capturing a scrolling image, and we recommend using this capture type if you're having problems with Scrolling Capture.For now, the steps below are the most successful in capturing a scrolling image. This can be caused by a multitude of things, including evolving website coding standards, web browser updates, and third party applications like security software.Scrolling Capture is either not starting, not completing properly, or is in some other way not resulting in a successful capture.

Snagit screen recording not recording new internet tabs